MDM Solutions That Go Beyond Software
MDM Solutions That Go Beyond Software
Eliminate the biggest pain point of MDMs: devices that never get enrolled.
With Firstbase, every laptop, tablet, or phone ships pre-registered in Apple Business Manager or Windows Autopilot and tied to Jamf, Kandji, Intune, or JumpCloud. So, your security policies go live before the device leaves the box.
Trusted by leading companies
For Growing teams of 50 and Global teams of 5,000
Day-one productivity in 2-3 days
Know exactly where every device is, even when powered off or disconnected.
Audit-ready proof in minutes
Certified NIST 800-88 wipes and chain-of-custody records in under three minutes, giving SOC 2, ISO27001, and GDPR compliance without manual prep.
90%+ retrieval, 1.5× more reuse
Automated return kits and courier pickups deliver industry-leading recovery rates, backed by 99% fulfillment success in 150+ countries.
The Firstbase edge
Firstbase is one of only ~200 Apple Authorized Resellers in the U.S.. So our customers get guaranteed ABM enrollment, priority procurement, and direct Apple service backing.
While competitors rely on third parties or manual imaging, we deliver enterprise-grade zero-touch provisioning straight from Apple’s ecosystem.
White glove
support
onshore team and dedicated success manager.
(99%+ SLA-backed reliability)
End to end
infrastructure
From imaging to repair to ITAD
(Firstbase manages the full Apple hardware lifecycle)
No vendor
lock-in
Unlike PCaaS or OEM-specific programs
(buy, lease, or ship your own hardware)
Dedicated
configuration services
Firstbase offers ppkg/.xml deployment
(device config services in the U.S, and Hash ID extraction for non-ABM devices)
See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation
Your ROI Gain With Firstbase
MetricKey performance areas impacting IT procurement speed, cost, and compliance | Before Firstbase30–40% of devices never retrieved after offboarding → costly write-offs | After Firstbase97% retrieval rate with prepaid return kits and courier pickups |
|---|---|---|
Onboarding timelines | 1–2 weeks with manual imaging + shipping | 2–5 days, duty-paid, MDM-enrolled delivery |
Device retrieval rate | 50–60% industry average | 97%+ with return kits + courier pickups |
Hidden cost per employee | $4,072 lost yearly to freight + failures | Predictable flat spend with all-in per-seat pricing |
Offboarding savings | $0 recovered, sunk hardware costs | $125 saved per exit, $175k+ recouped annually |
IT ticket load | 60% of tickets are hardware/peripheral | Self-service Virtual IT Closet |
Source: ROI calculator based on 3× hiring growth and 200k global orders per year
The Only Platform That Gives Flat Spend, Fewer Tickets, Better Visibility At Once
Because losing money, time, and devices was never in the SLA
Predictable spend eliminating $4,072 hidden cost per employee
Finance leaders lose thousands yearly to freight surcharges, aging batteries, and failed logistics. Firstbase locks spend with flat per-seat pricing and transparent dashboards.
✔ One invoice covers shipping, storage, provisioning, and returns
✔ Pay-as-you-go or bulk pricing tied to headcount forecasts
✔ Predictable cost models replace fragmented vendor bills
60% fewer IT tickets with self-service
Traditional IT closets create ticket floods for keyboards, docks, and chargers. Firstbase replaces them with a Virtual IT Closet that employees can access anytime.
✔ Always-on catalog with IT-approved gear
✔ Direct IT billing prevents shadow purchases
✔ 200+ peripheral orders processed in month one, zero backlog
1.8× better visibility = fewer ghost assets
Spreadsheets and legacy ITAM tools miss devices, creating ghost assets that auditors flag. Firstbase automates the chain-of-custody and live tracking.
✔ Real-time location and status across active + legacy fleet
✔ Automated logs for every transfer, repair, or return
✔ PII, PCI data visibility across cloud and physical locations
$175k+ recouped annually with zero-breach ITAD
Disconnected MDM + ITAD flows lead to lost devices and sunk costs. Firstbase automates retrieval, secure wipes, and resale credits.
✔ Pre-labeled return kits + courier pickups ensure 97%+ recovery
✔ Automatic NIST 800-88 wipes with Certificates of Destruction for retired assets
✔ Quarterly resale credits offset future procurement spend