Zero Touch Device Deployment, Globally

Zero Touch Device Deployment, Globally

Deploy 100% configured devices worldwide without unboxing a single laptop or writing imaging scripts. SSO and MDM-enrolled devices arrive ready, fully optimized, and customs-cleared on day one.

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Trusted by leading companies

For Growing teams of 50 and Global teams of 5,000

Tax-optimized, duty-paid devices in 2-5 days

Skip last-minute VAT bills and customs hold-ups with Firstbase-owned fulfillment infrastructure across 150+ countries

ISO27001-certified asset registry

Physical device controls for PCI, GDPR, and SOC II compliance without spreadsheet tracking or manual inventory management

1.5X more laptops retrieved for reuse

Automated return kits sent to employee doorsteps, UPS pickup scheduled, devices graded and re-inventoried without IT lifting a finger

The Firstbase edge

Firstbase combines a SaaS platform with a physical operations engine — the only solution doing both.

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When traditional solutions hand you a shipping label and wish you luck, we own the entire chain from warehouse to doorstep.

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SaaS+

operations

software tracking meets warehouse infrastructure

repairs and global logistics

MDM

and beyond

Track keyboards, monitors, lifecycle stages

and end-of-life processes

Backup

if it fails

Manual imaging, .ppkg/.xml file deployment

Hash ID extraction for non-ABM

Apple

Authorized

Direct procurement of Mac and other Apple devices

no middleman markups

See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation

Your ROI Gain With Firstbase

Metric

Key performance areas impacting IT procurement speed, cost, and compliance

Before Firstbase

Traditional methods with delays, high costs, and limited control or visibility

After Firstbase

Optimized workflow with faster delivery, lower risk, and predictable global pricing

Time spent on IT logistics

500 IT hours/year on logistics

One-click automation

Device time to employee

7-21 days deployment timeline

2-5 days, duty-paid delivery

Asset value recovered

$800+ write-offs

per returned device

40% cost reduction through reuse

IT hardware-related tickets

Manual ticket floods for swaps

50% reduction in IT tickets

Source: ROI calculator based on 3× hiring growth and 200k global orders per year

The Hardware Workflow That Works Without You

What happens when devices manage themselves? That’s (pro)gressive IT.

Save 500 IT Hours Per Year On Manual Logistics

We handle your complex supply chain process — logistics, device setup, deployment, repairs, and replacements for your entire fleet. Our global operations engine takes care of vendor coordination across every brand, spec, and country. You procure the right tech at the right price.Equipment coordination wastes IT hours. Firstbase gives hours of labor back to your team. 

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✔ 50% reduction in IT ticket volume 

✔ Automated equipment provisioning and tracking 

✔ IT teams freed up for strategic initiatives

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Cut Replacement Costs By 40% Through Reuse

Procure globally, bill locally. Our decentralized contracting model allows invoicing in over 150+ countries with region-specific tax, duty, and customs optimization built in. Pay per device, usage, or asset — whatever fits your finance ops.Returned laptops become expensive write-offs. Firstbase extends lifecycles through systematic reuse until true end-of-life. 


✔ Ingest pre-existing backstock of laptops 

✔ Physical inventory management with repair capabilities 

✔ Hardware-as-a-Service maximizes asset value recovery

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Eliminate Unauthorized Purchases with a Virtual IT Closet

Unapproved gear creates security gaps and budget overruns. Virtual IT Closet means 100% self-service.

✔ Always-on ecommerce ordering from approved catalogs 

✔ Role-based hardware catalogs for precision ordering 

✔ Eliminates shadow IT employee expense methods

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Deploy Equipment Before Day One

Equipment delays turn otherwise productive first days into waiting periods. Firstbase auto-syncs with JAMF, Kandji, Okta, and Workday, so new hires get equipped automatically. 

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✔ Pre-built integrations with major MDM and IAM platforms 

✔ Automated user provisioning synced with HRIS systems 

✔ Right equipment + right access = productive day-one experience

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4.5
/5
4.5
/5
from 30+ customers.

What Our Customers Are Saying.....

  Two-Click Device Replacement and Recovery

"A zero-touch approach with Firstbase means literally two clicks to initiate return and replacement. Firstbase manages communication, pickups, data hold, and wipes — without any time expended by our IT team."

Thomas Olson
IT Program Management, New Relic
4.5
/5
4.5
/5
from 30+ customers.

What Our Customers Are Saying.....

Slashing 80% of IT Workload to 10%

"Firstbase's off-site inventory, procurement, and shipping functions take care of our IT logistics. They reduced equipment management from 80% down to just 10% of our total workload. IT hours are freed up for strategic projects."

Amesha Mehta
IT Systems Administrator, Brightwheel
4.5
/5
4.5
/5
from 30+ customers.

What Our Customers Are Saying.....

Global Onboarding in "A Few Clicks"

"With Firstbase, we can onboard with quicker notice and in a very seamless fashion, globally. We're able to click a few buttons and ensure our machines are returned, inventoried, and reused with ease."

Allie Winkleman
Director of Learning and Development, Thrive Global
4.5
/5
4.5
/5
from 30+ customers.

What Our Customers Are Saying.....

Global complexities at scale

“Before, everything was on a spreadsheet with somewhat accuracy. We didn't really have the ability to understand our fleet. Now that we have everything through Firstbase, we understand our inventory.”

Shane Stephens
IT Service Team Lead, Docebo

You Lose 6+ Hours Per Week With Manual Asset Deployment

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Imaging taking 1–2 hours per hire?

One-click "Ship Zero-Touch" workflow handles procurement → Apple Business Manager (ABM) enrollment → MDM profile → shipping automatically.

Customs delays ruining day-one starts?

Firstbase-owned regional hubs with tax-optimized routes eliminate cross-border hold-ups.

Offboarding delays risking data leaks?

Automated retrieval with remote lock/wipe capabilities tracks every asset through final disposal.

Drowning in swap and DOA tickets?

Self-service portal tied to live inventory lets employees handle replacements without IT intervention.

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Frequently Asked Questions